Frequently Asked Questions

  • Please allow 5 business days after "marked as delivered" for your package to turn up. If it does not after 5 business days from the time it is marked as delivered - please contact support@sosobercrew.com and we will provide assistance.

  • Because all of our products are made to order, we cannot guarantee order cancellations.

  • Your order usually ships within 8 business days, but most orders will ship sooner. Please allow the full 8 days before contacting us about your order.

  • Not yet, but we’re working on it! Join our mailing list to stay up to date!

  • We do not offer returns or exchanges with the exception of damaged goods. Please see our Returns and Exchanges page for more information.

  • Join our mailing list to stay in the know!